Cancellation and refund policy
Last updated October 13, 2026. Questions: support@jdfitai.com · Contact
In short
You pay only for what you use. Cancel any time and get back the part of your plan you have not used. Unused time or credit is not refunded after a 30-day period ends.
Free trial
Every account starts with a 7-day free trial. No payment is taken, so there is nothing to refund.
Plans (Basic $10, Pro $20, Pro Max $30 per 30 days)
A plan's price is split evenly across its 30 days: Basic $0.33, Pro $0.67 and Pro Max $1.00 per day. You can cancel at any time in the app (Plan & credit → Cancel and refund). Your plan stops straight away and you get back:
Refund = amount paid − the larger of (days used × daily price) and (AI credit included with the plan that you used)
A day you have started counts as used. The app shows the exact amount before you confirm.
| Example (Pro, $20 paid) | Days used | AI credit used | Refund |
|---|---|---|---|
| Cancelled early, light use | 10 × $0.67 | $4.00 | $13.33 |
| Cancelled early, heavy use | 10 × $0.67 | $15.00 | $5.00 |
| Not used at all, period ended | 30 (period over) | $0 | No refund |
When a 30-day period ends, it is complete: unused days and unused included AI credit are not refunded and do not carry over.
Pay-as-you-go AI credit
Instead of a plan you can buy AI credit and pay only per application. Each application uses credit depending on the AI model you choose, and the app shows its estimated cost before you run it. Bought credit never expires. Unused bought credit can be refunded within 30 days of buying it; after that it stays in your account to use.
How refunds are paid
Prices are set in US dollars and paid in Indian rupees at the exchange rate on the day you pay. Refunds are paid in rupees, as the same share of the rupees you paid, so exchange-rate changes do not affect them. Payments made through Razorpay are refunded to the original payment method straight away; banks usually show the money in 5-7 working days. Payments made directly by UPI are sent back to the UPI ID you give us within 7 working days.
Payment problems
If you were charged twice, or paid and your plan or credit did not start, contact us with the payment reference and we will fix it or refund it in full.
Exceptions
We may refuse a refund for an account closed for breaking the terms of use, or for abuse of the refund process.
Phone (US): +1 (816)715-6799
WhatsApp (India, messages only): +91 9493706666